A moist towelette is a single-use, pre-moistened wipe served with a meal, on a tray or at a counter — and the version most buyers ask for is lemon scented, 4 × 6 in, in an individual sachet. Riway Group manufactures moist towelettes as an OEM/ODM order: your size, your scent, your print and your packaging, with samples in 3-5 working days.
What a moist towelette is, and where it is used
A moist towelette is a small nonwoven sheet, saturated with a light lotion and sealed in its own sachet. Because every sheet is wrapped individually it stays moist until the moment it is opened — which is what makes it practical in settings where a shared pack would not be.
- restaurant and take-out service, as a hand wipe for messy food;
- airline and rail meal service, where the sachet travels on the tray;
- hotel welcome amenities and room-service trays;
- catering, events, food trucks and festival stands;
- clinics, pharmacies and sample counters;
- promotional and branded give-aways, where a printed sachet works as a compact item.

Specifications: size, scent and packaging
- Size — 4 × 6 in unfolded, with custom sizes available.
- Packaging — individual sealed sachet.
- Scent — lemon, or a custom fragrance on request.
- Material — soft nonwoven sheet.
- Use — restaurant, take-out and guest courtesy.
- Samples — 3-5 working days.
- MOQ — quoted against your specification, on request.
- Certification — ISO 9001 / 14001 / 45001, GMP (COSMETIC) and FSC, with a batch certificate of analysis shipping with every order.
Why food service and hospitality buyers specify moist towelettes
Portion control. One towelette per cover means the cost is predictable and there is no tub left open on a table going dry between services. For a chain, that is a known cost per meal rather than a variable one.
Hygiene. An individually wrapped moist towelette is handled once, by the person who uses it. Nothing is passed between customers and nothing is left in the open. That matters most in the front-of-house part of the service, where a tub would be visible to guests.
The sachet is prime print space. A customer reads the sachet while they eat, which makes it one of the few pieces of packaging that gets undivided attention. A one or two colour print carries a logo, a phone number or a promotion at very low cost per unit.
Storage. Sachets hold their moisture on the shelf and travel without leaking, so they suit a pantry, a galley or a glovebox equally well.
How to order moist towelettes under your own brand
Three decisions shape the order: the size of the sheet, the scent, and the packaging. Everything else follows from them.
- size — 4 × 6 in as standard, or a custom sheet that matches an existing supplier;
- scent — lemon for food service, or a bespoke fragrance if you want to match another product in your range;
- print — one to four colours on the sachet film, with artwork approved before production;
- pack count — the number you sell in, so your case pricing does not have to be reworked.
Send the size, scent, print and count in your first message and we will quote against them. Production follows the sample and spec sheet you approve, and the same approach is used across our hotel and hospitality wipes and body and bathing wipes ranges. Background on the nonwoven substrate used for moist towelettes is published by the industry association EDANA.
Frequently asked questions
What size is a standard moist towelette?
A common size is 4 x 6 in unfolded, which suits a hand wipe served with a meal. Custom sizes are available, and the size you choose drives the sheet cost and the sachet format.
Can I choose the scent?
Yes. Lemon is the most requested scent for food service because it reads as clean and fresh after a meal. Other fragrances, and unscented versions, can be produced to your brief.
How many towelettes come in a case?
Case count follows the sachet size and your packing preference. Give us the count you sell in and we will quote a case that matches it rather than asking you to rework your pricing.
Can the sachet carry my logo?
Yes. The sachet is printed in one to four colours and is usually the most valuable print surface in the order, because the customer reads it while they eat. Artwork is approved before the film is produced.
Request a sample of the lemon scented moist towelette, or send your own specification for quotation — request a quote or email sales@riwaygroup.com.

